Book A Session

Book A Session

Your current booking system will remain in place for all sessions booked up to close of business Sunday 22 November 2020.  For session from Monday 23 November 2020 access will be as follows:

AREA DETAILS
Group Fitness Classes Bookings to continue to be made via our online portal, with no session booking fee for members from 23rd November in line with membership activation.
Gym No time limit or online bookings necessary from 23rd November in line with membership activation, simply check in at reception
Stadium Heavily restricted access with key community groups commencing a staged return.  Casual shooting to return with further information to be released from the 23rd November.
Child Care We are finlasing our re-open of child care and will communicate with customers in the coming days.

Anyone entering a Nillumbik Leisure Facility will be required to complete our QR code contact tracing forms on each visit.

Before making a booking with us, please familiarise yourself with our Conditions of entry.

Members Book Here

  • To book a session at Diamond Creek Community Centre site click here: https://secure.activecarrot.com/login?site=1370
  • Your email address is your login(Note: this must be the email address linked to your membership) and your password, if not set up already will be the default password of - Aligned123
    Please remember passwords are case sensitive. Should you have any issues please click the 'Forgot Password' link.
  • For members with a current Diamond Valley Sports and Fitness Centre membership - Diamond1234   
    Please remember passwords are case sensitive. Should you have any issues please click the 'Forgot Password' link.
  •  After your first log in you will receive a code to your email address to update to a password of your choosing.
  • Once you are logged in, you can book into sessions by:
    • Clicking Book Online then choose Group Fitness Sessions - This will take you to our session list with times available for booking shaded in green. (Please remember, online bookings open for each session exactly 7 days prior to the session time.)
    • Selecting your desired session and clicking “Book It” and pay securely online
    • You will receive a confirmation email with details of your booking, you can also see your current bookings on your Member Portal dashboard under Upcoming Bookings. 

      If you have any issues with booking a session online you can submit a web enquiry form by clicking HERE and a member of our team will contact you as soon as possible.

Casual Visitors and Non Members Book Here

  • To book a session at Diamond Creek Community Centre site click here: https://secure.activecarrot.com/public/session/classes/1370
  • This links will take you to our session list with times available for booking shaded in green.Selecting your desired session and pay securely online.  (Please remember, online bookings open for each session exactly 3 days prior to the session time.)
  • You will receive a confirmation email with details of your booking

    If you have any issues with booking a session online you can submit a web enquiry form by clicking HERE and a member of our team will contact you as soon as possible.

Conditions of Entry - Gym Session - Please Read Prior to Booking

In line with current Victorian Government restrictions, Diamond Creek Community Centre, herein referred to as “The Centre” will be operating under a restricted model for gym access.

Users wishing to access the facility for gym use will be permitted to do so under these Conditions of Entry. By submitting a booking to The Centre, you agree to abide by all Conditions of Entry as outlined in this document.

Booking policy

·            Bookings will only be accepted from persons aged 18 years or older.

·            Bookings will be accepted under the following categories:

o      Member: For those that hold a valid Membership at Diamond Creek Community Centre.

o      Casual User or Non Member: For all other individuals who do not meet the criteria of a member as outlined in the point above.

·            All sessions must be booked online prior to arrival (No walk-ins accepted).

·            Payment is required in full to participate in your session.

·            Refunds and cancellations are not available.

·            Bookings open to current members 7 days prior to the session commencing ($5.50) and to the general public 3 days prior to the session commencing ($10.00).

·            All sessions close 30 minutes prior to the scheduled start time.

·            Users with a valid companion card can be accompanied by one carer who is not actively using the gym. Due to strict capacity limits, the carer must also be booked into the session time (No charge applies). Bookings for carers can be made by calling The Centre directly.

Restrictions

·            No locker access is permitted and belongings are not to be left in the changerooms. Gym bags will not be permitted on gym floor and should be left at home or in your car. Valuable personal items should also be left at home.

·            Patrons must bring their own mat, water bottle and personal sweat towel. Patrons will not be permitted entry into the gym without these items.

Social distancing, safety, health and hygiene

·            The patron is responsible for adhering to social distancing, health and hygiene guidelines as outlined within The Centre and including:

o      Always keeping a 1.5 metre distance between yourself and others

o      Wiping down all equipment using the provided wipes following use

o      Adhering to assigned entry and exit points

o      Staying home if you have cold or flu symptoms, or have been in contacted with a suspected or confirmed COVID-19 carrier

o      Washing your hands often with soap and covering coughs and sneezes

o      Limit change room and shower use by arriving in appropriate attire

·              The patron must adhere to the standard Conditions of Entry to The Centre

Gym Usage Procedures

·            You should arrive at the main entrance no earlier than 5 minutes prior to your session commencing. Due to strict capacity limits, early entry will not be permitted.

·            The one-hour booking consists of 60 minutes in the facility, commencing at your scheduled booking time and includes both your arrival and departure time.

·            Centre staff will provide instructions when it is time to exit. At this time you must immediately prepare to exit the Centre.

·            Patrons must exit before or at the scheduled session end time.

·            Late arrivals must access the gym within their booking hour and cannot carry over into the next hour.

Failure to comply with the above terms and conditions of entry may result in restrictions for future bookings..

Conditions of Entry - Group Fitness Session - Please Read Prior to Booking

In line with current Victorian Government restrictions, Diamond Creek Community Centre, herein referred to as “The Centre” will be operating under a restricted model for group fitness session access.

Users wishing to access the facility for group fitness classes will be permitted to do so under these Conditions of Entry. By submitting a booking to The Centre, you agree to abide by all Conditions of Entry as outlined in this document.

Booking policy

• Bookings will only be accepted from persons aged 18 years or older

• Bookings will be accepted under the following categories:

   o Member: For those that hold a valid Membership at a Nillumbik Leisure Facility 

   o Casual User or Non Member: For all other individuals who do not meet the criteria of a member as outlined in the point above

• All sessions must be booked online prior to arrival (No walk-ins accepted)

• Payment is required in full to participate in your session

• Refunds and cancellations are not available.

• Bookings open to current members 7 days prior to the session commencing and to the general public 3 days prior to the session   
   commencing.

• All classes close 30 minutes prior to the scheduled start time.

• Users with a valid companion card can be accompanied by one carer who is not actively participating in the class. Due to strict capacity limits, the carer must also be booked into the class (No charge applies). Bookings for carers can be made by calling The Centre directly.

Restrictions

• No Centre access is permitted and entry will be via external gates from 4th November to 8th November, 2020.

• No locker access is permitted and belongings are not to be left in the changerooms. Gym bags will not be permitted in the group fitness studio and should be left at home or in your car. Valuable personal items should also be left at home.

• Patrons must bring their own mat, water bottle and personal sweat towel. Patrons will not be permitted entry into the class without these items.

Social distancing, safety, health and hygiene

• The patron is responsible for adhering to social distancing, health and hygiene guidelines as outlined within The Centre and including:

  o Completing a health questionnaire for via QR code each visit.

  o Wearing a mask upon arrival and departure and can only be removed when engaged in physical activity that results in being out of breath or puffing. Masks must be kept within reach of your workout station.    

  o Always keeping a 1.5 metre distance between yourself and others

  o Wiping down all equipment using the provided wipes following use

  o Adhering to assigned entry and exit points

  o Staying home if you have cold or flu symptoms, or have been in contacted with a suspected or confirmed COVID-19 carrier

  o Washing your hands often with soap and covering coughs and sneezes

  o Limit change room and shower use by arriving in appropriate attire

• The patron must adhere to the standard Conditions of Entry to The Centre 

Group Fitness Class Procedures

• You should arrive at the main entrance no earlier than 5 minutes prior to your class commencing. Due to strict capacity limits, early entry will not be permitted prior to session time.

• At the conclusion of the class, all patrons must clean and disinfect all used equipment by following staff instructions and using the provided products.

• Patrons must exit the facility immediately following their group fitness class.

• Late arrivals will not be permitted entry to the class and will forfeit any monies paid.

Failure to comply with the above terms and conditions of entry may result in restrictions for future bookings.

Preparing for Your Visit

To help make your session with us a safe and enjoyable one, we've created this easy to follow Checklist to help you prepare.

Gym Session Guide

Group Fitness Session Guide

Frequently Asked Questions?

In case we haven't provided all of the information you're looking for, we've put together a list of commonly asked questions for you.

View FAQs

If you still can't find the answers you're looking for, please contact our friendly team by calling 9438 5299 or submit an online enquiry form by HERE.